How can I be sure my pet is being returned to me?
We know this is every grieving family’s biggest fear when choosing how their beloved companion will be cared for after they are gone. We honor every pet’s and every family’s journey with dignity, respect, and love. After your pet is humanely euthanized or passes away naturally, we assure he or she will be lovingly transported from your home or your veterinarian’s office to our facility. Upon arrival at our facility, your pet is admitted and entered into our custom-designed tracking database to ensure proper identification throughout each step of the process. Your pet is then gently and respectfully aquamated by a compassionate and qualified member of our team, and returned safely to each family. A certificate of aquamation with the pet’s name, date of aquamation, unique identification number, and signature of the aftercare director who took care of your pet is provided with each requested return.
Will my pet be placed into a freezer?
We have a custom designed walk-in cooling room where we are able to keep pets temporarily until the aquamation process begins. Small pets are transported in baskets, and larger pets on stretchers, both wrapped lovingly in blankets. We treat your pets as if they are our own.
When will my pet be returned to me?
As soon as your pet is ready to be returned back to you, one of our staff members will notify you via phone. Typically, returns occur within 1-2 weeks of the date of aquamation. We offer two options for receiving the ashes – we can either assist in making arrangements for you to come pick up your companion at our location in central Houston, or we will deliver them to your home at a scheduled time convenient for you. Home delivery is at an additional cost.
How are your services different from other pet cremation companies?
- Aquamation uses 90% less energy than fire-cremation
- Aquamation is 100% pollution-free as there are zero toxic emissions and no greenhouse gasses released
- Aquamation creates 1/10 the carbon footprint that flame-based cremation creates
- The process of aquamation produces 20% more ashes that are returned to families than with traditional flame-based cremation
- The bone ash is 100% sterile, completely neutralized, and disease and pathogen-free
- We use a custom-designed cooling room to temporarily hold your pet prior to aquamation rather than a freezer
- We are a locally-owned small business. You pet travels as far as our center.
Can I visit with my pet prior to aquamation?
You may arrange to visit with your pet prior to aquamation. This can be especially helpful for closure if certain family members were not present at the time of death and would like to say a final goodbye to their friend. Please keep in mind that unless our aftercare director is made aware of a special request, the aquamation process usually occurs within a few hours of your pet’s arrival. All arrangements must be made prior to transportation to our facility. Due to the length of the aquamation process (20 hours), families are not able to view the actual water-based process.
What happens to pets after a communal cremation?
The ashes of pets cremated together in a communal or group cremation are then taken and scattered on Dr. Cornelius’ property in Cypress, TX as part of a memorial garden there.
What will my pet’s ashes look like?
After any cremation process, the bone material is processed to create the fine ash. And, because there is no burning of material, you receive 20% more of your pet’s remains.While we process the bones to the very best of our ability, it is always possible that you could see small bone fragments and/or teeth mixed in with the ash material. You will also receive any TPLO plates, bone screws, etc. that your pet acquired during surgery returned to you in a small container separate from their ashes.